Plenary Session

Andrea Kates

Topic:

How Not to Straddle in the Phygital World

Lisa Hood

Topic:

Evolving Consumer Experience, in Product & Design

Fu Yong Hong

Topic:

Designing the Art of Talent Attraction and Culture Building

Joycelyn Chua

Topic:

Beyond the Screen in a Phygital World

Reuben Yong

Topic:

Learn How CapitaLand builds a Unified Commerce System for customer Engagement

Randy Hunt

Topic:

Designing for Humans by Learning from Ground Truths

Maaike Doyer

Topic:

Business Model Shift

Panel Discussion